FAQ/POLICY

POLICY :

Please allow 1-2 weeks for orders to be processed and shipped. Once shipped, items typically arrive within 1-5 business days.

Getstonedbyamber is not responsible for:

•  Items not delivered due to incorrect customer shipping information (including wrong addresses).
•  Lost packages through USPS.

Before placing an order, please double-check your shipping information to ensure accuracy.

Return/Exchange Policy

All sales are final. We do not offer returns, refunds, or exchanges.

Missing Items

If an item shows as delivered but you haven't received it, please contact us. We'll do our best to resolve the issue, but refunds are not guaranteed.

Custom Orders

For custom pieces, please direct message me on Instagram (@getstonedbyamber) or email [email protected].

Address Corrections

Please ensure the correct shipping address is provided at checkout. If you realize you've entered an incorrect address, please email me immediately. If the item has already shipped, I cannot guarantee corrections or replacements.

By placing an order with Getstonedbyamber, you acknowledge that you've read and understood my policies.

FAQ :

What are nose cuffs?

Nose cuffs are a type of nose ring that doesn't require a piercing. They simply slide onto your nostril, making them a great alternative for those who don't want to commit to a piercing.

What ring sizes can you make?

I offer a wide range of ring sizes, from 1 to 15. If you're unsure of your size, you can easily measure it at home. Just search for "how to measure ring size" on Google for a step-by-step guide.

Is your jewelry waterproof?

While I use tarnish-resistant wire, my jewelry is not entirely waterproof. To keep your pieces looking their best, avoid exposing them to excessive moisture, such as:

•  Swimming pools
•  Hot tubs
•  Showers or baths
•  Heavy perspiration

For detailed care instructions, please refer to the Jewelry Care tab.

Do you ship worldwide?

I currently ship within the United States, but I am working on expanding my shipping options to include international destinations in the future. Stay tuned for updates!